Carousel Digital Signage incident

Carousel Cloud Content Not Loading Properly

Resolved after 30 minutes, on September 14, 2023.

identified Sep 14, 2023, 04:24 PM UTC

Some customers are experiencing issues loading content in the Carousel Cloud UI and on Media Players. We have identified the issue and are working towards deploying a fix.

Started
Sep 14, 2023, 04:24 PM UTC
Resolved
Sep 14, 2023, 04:54 PM UTC
Duration
30m
Detected by Pingoru
Sep 14, 2023, 04:24 PM UTC

Update timeline

  1. identified Sep 14, 2023, 04:24 PM UTC

    Some customers are experiencing issues loading content in the Carousel Cloud UI and on Media Players. We have identified the issue and are working towards deploying a fix.

  2. resolved Sep 14, 2023, 04:54 PM UTC

    This incident has been resolved.

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