Carousel Digital Signage incident
Issues provisioning new Brightsign Players
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Resolved after 4 hours 18 minutes, on January 26, 2024.
The issue has been identified and a fix is being implemented.
Update timeline
- investigating Jan 26, 2024, 04:35 PM UTC
Some customers have reported that they are unable to provision new Brightsign players to their Carousel Cloud System. We are currently investigating the issue and will provide updates as they become available.
- identified Jan 26, 2024, 05:39 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jan 26, 2024, 08:54 PM UTC
This incident has been resolved.
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