Carousel Digital Signage incident
Issues with Mersive Solstice and Embedded Express Players
Notice Vendor's status page →
Resolved after 1 day 11 hours, on February 14, 2024.
We are continuing to work on a fix for this issue.
Update timeline
- investigating Feb 14, 2024, 06:41 PM UTC
We are currently experiencing issues with Mersive Solstice and Embedded Express Players functioning. We are investigating the issue and will provide updates as they become available.
- identified Feb 14, 2024, 07:32 PM UTC
We have identified the underlying issue and are working towards a resolution.
- monitoring Feb 14, 2024, 10:13 PM UTC
A fix has been implemented and we are monitoring the results.
- identified Feb 14, 2024, 10:42 PM UTC
The issue has been identified and a fix is being implemented.
- identified Feb 15, 2024, 03:30 PM UTC
We are continuing to work on a fix for this issue.
- resolved Feb 16, 2024, 05:56 AM UTC
This incident has been resolved.
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