Carousel Digital Signage incident

Carousel Account Connection Errors

Minor Vendor's status page →

Resolved after 1 hour 24 minutes, affecting Carousel Cloud Account Access, on August 22, 2024.

monitoring Aug 22, 2024, 06:09 PM UTC

A fix has be implemented and we are monitoring results.

Started
Aug 22, 2024, 05:38 PM UTC
Resolved
Aug 22, 2024, 07:03 PM UTC
Duration
1h 24m
Detected by Pingoru
Aug 22, 2024, 05:38 PM UTC

Affected components

Carousel Cloud Account Access

Update timeline

  1. investigating Aug 22, 2024, 05:38 PM UTC

    We are receiving reports that a subset of Carousel accounts are reporting connection errors. We are actively investigating the situation with our team.

  2. investigating Aug 22, 2024, 05:38 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 22, 2024, 06:09 PM UTC

    A fix has be implemented and we are monitoring results.

  4. resolved Aug 22, 2024, 07:03 PM UTC

    This incident has been resolved.

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