Resolved after 3 hours 14 minutes, on October 17, 2024.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Oct 17, 2024, 08:44 PM UTC
Some customers are experiencing increased instances of 500 errors while navigating the UI. We have identified the issue and are actively working on a fix.
- identified Oct 17, 2024, 08:45 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 17, 2024, 09:52 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 17, 2024, 11:59 PM UTC
This incident has been resolved.
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