Carolina Digital Phone incident
Service Notice: Scheduled Network Maintenance – Raleigh Data Center
Resolved on February 21, 2026.
Our data center partner, MCNC.org, located in the Raleigh, North Carolina area, is currently performing scheduled network maintenance. As a result, voice services at that facility are temporarily offline. The good news — your calls should not be affected. Carolina Digital Phone is built with a geo-redundant infrastructure, meaning your devices will automatically route through one of our other servers located in Greensboro, NC, or Dallas, TX for uninterrupted call processing. In the unlikely event that you do experience any issues, please don't hesitate to reach out to our support team at [email protected], and we'll get things sorted out right away. Maintenance is expected to be completed by noon today. We appreciate your patience and thank you for your continued trust in Carolina Digital Phone.
Update timeline
- resolved Feb 21, 2026, 01:42 PM UTC
Our data center partner, MCNC.org, located in the Raleigh, North Carolina area, is currently performing scheduled network maintenance. As a result, voice services at that facility are temporarily offline. The good news — your calls should not be affected. Carolina Digital Phone is built with a geo-redundant infrastructure, meaning your devices will automatically route through one of our other servers located in Greensboro, NC, or Dallas, TX for uninterrupted call processing. In the unlikely event that you do experience any issues, please don't hesitate to reach out to our support team at [email protected], and we'll get things sorted out right away. Maintenance is expected to be completed by noon today. We appreciate your patience and thank you for your continued trust in Carolina Digital Phone.
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