Carolina Digital Phone incident
Greensboro Data Center Intermittent Issues
Resolved after 33 minutes, affecting Voice Services Platform - Greensboro, NC, on November 8, 2022.
Services in the Greensboro NC data center have been restored completely and we are monitoring the situation to establish the root cause of this issue. We are suspicious that it might be an external DDoS attack on our core router and the router has shut down public traffic until it can better identify the attack and block.
Affected components
Update timeline
- investigating Nov 08, 2022, 02:21 PM UTC
We are investigating this issue and expect to have full services restored within the next 5 to 10 minutes. Voice clients will automatically fail over to our RTP NC and Dallas TX data centers.
- monitoring Nov 08, 2022, 02:25 PM UTC
Services in the Greensboro NC data center have been restored completely and we are monitoring the situation to establish the root cause of this issue. We are suspicious that it might be an external DDoS attack on our core router and the router has shut down public traffic until it can better identify the attack and block.
- resolved Nov 08, 2022, 02:54 PM UTC
The issue completely resolved. We are still investigating the root cause.
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