Carolina Digital Phone incident
False Report of Dallas Texas Voice Services being Reported as down
Resolved after 2 hours 8 minutes, on October 3, 2023.
Our monitoring services are falsely reporting our Dallas TX Voice services platform being down. This is a false report. The monitoring is caused by the extra load being placed in the Dallas TX server today to migrate all the historical data from Dallas TX to our RTP NC Voice Services server causing just the backup portal to be unavailable. Voice calls are being processed by our Dallas TX Server normally without any delay.
Update timeline
- monitoring Oct 03, 2023, 12:44 PM UTC
Our monitoring services are falsely reporting our Dallas TX Voice services platform being down. This is a false report. The monitoring is caused by the extra load being placed in the Dallas TX server today to migrate all the historical data from Dallas TX to our RTP NC Voice Services server causing just the backup portal to be unavailable. Voice calls are being processed by our Dallas TX Server normally without any delay.
- resolved Oct 03, 2023, 02:52 PM UTC
This incident has been resolved.
Your product runs on more than Carolina Digital Phone
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services