Ongoing since 07:00 PM UTC, affecting section-335602 (app.getcargo.io).
Since 18:05 UTC, users have been unable to sign in to Cargo, and parts of the app and API have been slow or unresponsive. We have identified the cause: a sudden surge in AI agent activity triggered an inefficient database query, which overloaded our primary database. Sign-in depends on that database, so logins timed out. Our authentication provider is not affected. We are applying a database fix now and have a permanent code fix ready to deploy. We'll post another update once sign-in is restored.
Affected components
Update timeline
- investigating Oct 30, 2026, 07:00 PM UTC
Since 18:05 UTC, users have been unable to sign in to Cargo, and parts of the app and API have been slow or unresponsive. We have identified the cause: a sudden surge in AI agent activity triggered an inefficient database query, which overloaded our primary database. Sign-in depends on that database, so logins timed out. Our authentication provider is not affected. We are applying a database fix now and have a permanent code fix ready to deploy. We'll post another update once sign-in is restored.
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