Cargo Outage History

Cargo is up right now

Cargo had 2 outages in the last 2 years totaling 24h 0m of downtime, averaging 0.1 incidents per month.

There were 2 Cargo outages since August 3, 2026 totaling 24h 0m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.getcargo.ai

Major August 6, 2026

Intermittent API errors and timeouts

Detected by Pingoru
Aug 06, 2026, 01:00 PM UTC
Resolved
Aug 06, 2026, 03:30 PM UTC
Duration
2h 30m
Affected: Current status by service (app.getcargo.io)
Timeline · 2 updates
  1. investigating Aug 06, 2026, 01:00 PM UTC

    The API is returning intermittent errors and timeouts as instances restart. Requests may fail and then succeed on retry. We're investigating.

  2. resolved Aug 06, 2026, 03:30 PM UTC

    Resolved. Errors stopped at 15:30 UTC. A large export could consume enough memory to take an instance down with it, which is what drove the restarts. Impact was intermittent rather than total: requests that landed on a healthy instance went through, and no data was lost. Instances settled fully over the evening. We're changing exports to stream to storage rather than build the whole file in memory, which removes this failure mode. Sorry for the errors you hit.

Read the full incident report →

Minor August 3, 2026

Sales Navigator searches failing with daily limit errors

Detected by Pingoru
Aug 03, 2026, 03:30 PM UTC
Resolved
Aug 04, 2026, 01:00 PM UTC
Duration
21h 30m
Affected: Current status by service (app.getcargo.io)
Timeline · 2 updates
  1. investigating Aug 03, 2026, 03:30 PM UTC

    Sales Navigator people search, company search and company enrichment are returning daily-limit errors. Runs using those steps are failing or coming back empty. LinkedIn has been steadily tightening how much any Sales Navigator account can pull in a day, and a single unusually large job has consumed most of the remaining shared allowance.

  2. resolved Aug 04, 2026, 01:00 PM UTC

    Resolved. Throughput returned to normal at 13:00 UTC. Sales Navigator is now metered per workspace, so one job can no longer drain the allowance for everyone. The default is 1,000 requests per 24 hours, counted separately for people search, company search and company enrichment. If your volumes need more than that, tell us the number and we'll raise it. Worth saying plainly: LinkedIn keeps tightening what Sales Navigator allows, and that trend isn't ours to reverse. If roster pulls are critical to you, it's worth having a second source behind them. Sorry for the runs you lost during that window.

Read the full incident report →