Resolved after 2 hours 13 minutes, affecting section-324755 (Web Application), on May 19, 2026.
Service has been fully restored. We are in the process of rerunning all failed document processing executions. ETA for completion is 15 minutes. We will provide further information about the cause of the incident, and future mitigations we plan to implement ASAP.
Affected components
Update timeline
- investigating May 19, 2026, 11:28 PM UTC
One of our upstream cloud server providers is experiencing an outage that is affecting some functionality in the Caresquare application. They have advised the issue has been identified and they are rolling out a fix. We are monitoring and will advise once normal service is restored.
- resolved May 20, 2026, 01:41 AM UTC
Service has been fully restored. We are in the process of rerunning all failed document processing executions. ETA for completion is 15 minutes. We will provide further information about the cause of the incident, and future mitigations we plan to implement ASAP.
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