Cardstream experienced a notice incident on May 29, 2025 affecting Cardstream Payment Gateway, lasting 6h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Cardstream Payment Gateway
Update timeline
- investigating May 29, 2025, 09:17 AM UTC
Cashflows has reported that they are urgently investigating an incident that is affecting transaction processing. Cardstream's monitoring has identified that transactions have been receiving a 65550 response since 09:47 BST 29/05. We will continue to provide updates. Kind regards Cardstream Support
- monitoring May 29, 2025, 09:38 AM UTC
Cardstream can see that transaction processing for Cashflows returned to normal levels from 10:18. Cardstream continues to monitor.
- resolved May 29, 2025, 04:14 PM UTC
Cashflows has confirmed that no further issues have been observed.