Cardstream experienced a minor incident on May 30, 2025 affecting Cardstream Payment Gateway, lasting 1h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Cardstream Payment Gateway
Update timeline
- investigating May 30, 2025, 05:34 PM UTC
Cardstream is urgently investigating an incident that is affecting access to the Merchant Management Systems (MMS) and Transaction processing. We are treating this with the highest priority and working with our engineers to resolve it. We will provide further updates within the hour. Kind regards Cardstream Support
- monitoring May 30, 2025, 06:13 PM UTC
Cardstream can confirm access to the Merchant Management Systems (MMS) and Transaction processing resumed to normal levels of service at approximately 18:35 BST. Our engineers will continue to monitor.
- resolved May 30, 2025, 07:01 PM UTC
Cardstream can confirm this incident has been resolved.