Cardstream incident

Delay in Settlement - PROC-84

Notice Resolved View vendor source →

Cardstream experienced a notice incident on June 11, 2025 affecting Cardstream Payment Gateway, lasting 22h 21m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2025, 11:02 AM UTC
Resolved
Jun 12, 2025, 09:24 AM UTC
Duration
22h 21m
Detected by Pingoru
Jun 11, 2025, 11:02 AM UTC

Affected components

Cardstream Payment Gateway

Update timeline

  1. monitoring Jun 11, 2025, 11:02 AM UTC

    Cardstream has identified an issue with the Settlement for PROC-84 transactions processed on 10 June. All affected transactions have now been sent to the Acquirer for settlement. Please note, this may result in a day's delay in the settlement of funds for affected transactions.

  2. resolved Jun 12, 2025, 09:24 AM UTC

    Settlement has successfully processed overnight for PROC-84.