Cardstream experienced a notice incident on June 20, 2025 affecting Cardstream Payment Gateway, lasting 3d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 20, 2025, 08:45 AM UTC
Cardstream is reviewing settlement processing for transactions processed on 19 June. An update will be shared shortly following further investigations.
- investigating Jun 20, 2025, 02:46 PM UTC
AIB transactions due to be sent for settlement 19 June have been accepted for settlement today. A subset of EvoPayments transactions due to be sent for settlement 19 June have been accepted for settlement this morning. Cardstream is in conversations with Global Payments and Planet to confirm if any transactions will receive a delay in the settlement of funds. Please note, this may result in a day's delay in the settlement of funds for affected transactions.
- resolved Jun 23, 2025, 02:26 PM UTC
Cardstream has completed its review and the affected transactions from the 19 June have been successfully accepted for Settlement