Cardstream experienced a notice incident on December 13, 2023 affecting Cardstream Payment Gateway, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Cardstream Payment Gateway
Update timeline
- investigating Dec 13, 2023, 04:24 PM UTC
We have identified an issue with a number of Rapyd (Valitor) transactions from yesterday. As a result, there will be a delay in the settlement of funds for the affected transactions. Our engineers are investigating and we will provide further updates in due course.
- resolved Dec 14, 2023, 05:39 PM UTC
Cardstream can confirm that this issue is now resolved.