Cardstream incident

Delay in Settlement Processing - Cashflows

Notice Resolved View vendor source →

Cardstream experienced a notice incident on October 14, 2024 affecting Cardstream Payment Gateway, lasting 18h 43m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2024, 01:33 PM UTC
Resolved
Oct 15, 2024, 08:16 AM UTC
Duration
18h 43m
Detected by Pingoru
Oct 14, 2024, 01:33 PM UTC

Affected components

Cardstream Payment Gateway

Update timeline

  1. monitoring Oct 14, 2024, 01:33 PM UTC

    We have identified an issue resulting in a delay to the Cashflows Settlement files from yesterday. We have investigated and can confirm that the files have now been processed. As a result, the Settlement files processed for transactions created 13/10/24 will have a one day delay.

  2. resolved Oct 15, 2024, 08:16 AM UTC

    .