Cardstream incident

Delay in Settlement Processing – OBN Global Limited

Notice Resolved View vendor source →

Cardstream experienced a notice incident on October 29, 2024 affecting OBN, lasting 23h 46m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2024, 11:33 AM UTC
Resolved
Oct 30, 2024, 11:20 AM UTC
Duration
23h 46m
Detected by Pingoru
Oct 29, 2024, 11:33 AM UTC

Affected components

OBN

Update timeline

  1. monitoring Oct 29, 2024, 11:33 AM UTC

    At 10:20 GMT OBN Global Limited informed us that Sales transactions authorised on 28/10/2024 may be delayed for settlement by one day, and so combined with the Merchant’s next scheduled settlement. This delay is caused by an external party that provides transaction related interchange and scheme fee details to OBN Global.

  2. resolved Oct 30, 2024, 11:20 AM UTC

    This incident has been resolved.