Cardstream experienced a notice incident on January 20, 2025 affecting Cardstream Payment Gateway, lasting 1h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jan 20, 2025, 09:31 AM UTC
For transactions processed yesterday, we have identified an issue resulting in a delay to Settlement files for the below Acquirers: - Trust Payments - Fiserv Omnipay - Paystrax - Cetler - Barclaycard - Ecomprocessing - Paysafe - Nomupay Hong Kong Our engineers are working to resolve this. We will keep you updated.
- resolved Jan 20, 2025, 11:07 AM UTC
The below files have now been successfully acknowledged by the relevant Acquirer: - Trust Payments - Fiserv Omnipay - Paystrax - Cetler - Barclaycard Transactions for the below Acquirers have been captured to be sent in tonight's settlement run: - Ecomprocessing - Paysafe - Nomupay Hong Kong