Cardstream incident

Delay in Settlement

Notice Resolved View vendor source →

Cardstream experienced a notice incident on March 27, 2025 affecting Cardstream Payment Gateway, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2025, 09:40 AM UTC
Resolved
Mar 27, 2025, 09:58 AM UTC
Duration
17m
Detected by Pingoru
Mar 27, 2025, 09:40 AM UTC

Affected components

Cardstream Payment Gateway

Update timeline

  1. identified Mar 27, 2025, 09:40 AM UTC

    Cardstream has identified an issue with Settlement files for transactions processed 26/03 with the below Acquirers: • Evo Payments • Borgun • Rietumu (Decta SOAP) • Processing.com • Bambora • NomuPay Our engineers are working to resolve this and further updates will be provided.

  2. resolved Mar 27, 2025, 09:58 AM UTC

    Transactions have been recaptured to be sent in tonight's settlement run. Please note, this may result in a day's delay in the settlement of funds for affected transactions.