Cardstream incident

Delay in Settlement – OBN Global Limited

Notice Resolved View vendor source →

Cardstream experienced a notice incident on April 3, 2025 affecting OBN, lasting 16h 36m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2025, 03:58 PM UTC
Resolved
Apr 04, 2025, 08:34 AM UTC
Duration
16h 36m
Detected by Pingoru
Apr 03, 2025, 03:58 PM UTC

Affected components

OBN

Update timeline

  1. monitoring Apr 03, 2025, 03:58 PM UTC

    OBN Global Limited has been notified by an underlying supplier that they are unable to provide Scheme and Interchange fee data today to OBN. The result will be a knock-on one-day delay in settlement to merchants of OBN Global. OBN Global apologise for this delay.

  2. resolved Apr 04, 2025, 08:34 AM UTC

    OBN Global Limited has received the delayed settlement file from its supplier, and it was processed at 5am. As a result, transactions authorised on Wednesday 2 April will now settle to merchants one day later. OBN Global apologises for this delay.