Cardstream incident

Delay in Settlement - Paysafe

Notice Resolved View vendor source →

Cardstream experienced a notice incident on May 1, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 01, 2025, 04:29 PM UTC
Resolved
May 01, 2025, 04:29 PM UTC
Duration
—
Detected by Pingoru
May 01, 2025, 04:29 PM UTC

Update timeline

  1. resolved May 01, 2025, 04:29 PM UTC

    Cardstream has seen an issue with the Settlement for Paysafe Payments transactions processed on 30 April. Affected transactions have received an ‘Internal Error’ response from Paysafe. We have queried this response with Paysafe. All affected transactions have been resent to Paysafe for settlement. Please note, this may result in a day's delay in the settlement of funds for affected transactions.