CardConnect experienced a minor incident on June 17, 2025 affecting CardPointe Retail Terminal, lasting 15h 44m. The incident has been resolved; the full update timeline is below.
Affected components
CardPointe Retail Terminal
Update timeline
- investigating Jun 17, 2025, 10:18 PM UTC
We are investigating a terminal disruption which may be impacting your business. We are currently working to resolve this issue.
- resolved Jun 18, 2025, 02:03 PM UTC
This incident has been resolved.