CardConnect incident

Cardpointe Integrated Clover Terminal Disruption

Minor Resolved View vendor source →

CardConnect experienced a minor incident on February 12, 2025 affecting CardPointe Integrated Terminal (Clover), lasting 5h 1m. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2025, 05:30 PM UTC
Resolved
Feb 12, 2025, 10:32 PM UTC
Duration
5h 1m
Detected by Pingoru
Feb 12, 2025, 05:30 PM UTC

Affected components

CardPointe Integrated Terminal (Clover)

Update timeline

  1. identified Feb 12, 2025, 05:30 PM UTC

    We are investigating a Cardpointe Integrated Clover terminal disruption which may be impacting your business. If you are currently having an issue with your Integrated Clover terminal please manually reboot the device. We are currently working to resolve this issue.

  2. monitoring Feb 12, 2025, 06:15 PM UTC

    A fix has been implemented, if you continue to experience issues please reboot your terminal. We are continuing to monitor the results.

  3. resolved Feb 12, 2025, 10:32 PM UTC

    This incident has been resolved.