CardConnect incident

CardPointe Unattended Disruption

Minor Resolved View vendor source →

CardConnect experienced a minor incident on April 29, 2025 affecting CardPointe Unattended, lasting 22h 59m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2025, 02:00 PM UTC
Resolved
Apr 30, 2025, 12:59 PM UTC
Duration
22h 59m
Detected by Pingoru
Apr 29, 2025, 02:00 PM UTC

Affected components

CardPointe Unattended

Update timeline

  1. investigating Apr 29, 2025, 02:00 PM UTC

    We are investigating a CardPointe Unattended disruption which may be impacting your business. We are currently working to resolve this issue.

  2. monitoring Apr 29, 2025, 02:52 PM UTC

    A fix has been implemented and we are monitoring the results. If you are still experiencing any issues please reboot your device.

  3. resolved Apr 30, 2025, 12:59 PM UTC

    This incident has been resolved.