Carbonite incident
Core Archive UAE (ME) is currently experiencing degradation of service.
Resolved after 7 days 6 hours, affecting Core Archive for SAP® Solutions - UAE (archive.me.opentext.cloud), on April 30, 2026.
The Core Archive UAE is currently operational and available. However, OTKM functionality maybe impacted or unavailable at this time. We continue to monitor regional conditions in the Middle East, and other services remain stable at this time. We will provide additional updates if there are any meaningful changes. If you have any questions or need assistance, please feel free to contact your account executive or reach out to support through your usual channel
Affected components
Update timeline
- investigating Apr 30, 2026, 11:42 AM UTC
The Core Archive UAE is currently operational and available. However, OTKM functionality maybe impacted or unavailable at this time. We continue to monitor regional conditions in the Middle East, and other services remain stable at this time. We will provide additional updates if there are any meaningful changes. If you have any questions or need assistance, please feel free to contact your account executive or reach out to support through your usual channel
- resolved May 07, 2026, 06:28 PM UTC
The Core Archive UAE is currently operational, available and stable.
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