Carbonite incident
Zix Encryption Services - Email Message Privacy (EMP) portals/plugin not responding
Resolved after 3 hours 53 minutes, affecting Zix Encryption Services - Email Message Privacy (EMP), on July 7, 2026.
Zix Encryption Services - Email Message Privacy (EMP) portals and plugins experienced an issue with availability. The issue is now resolved. We appreciate your patience. Tracking Number: IM3957099
Affected components
Update timeline
- investigating Jul 07, 2026, 04:19 PM UTC
Zix Encryption Services - Email Message Privacy (EMP) portals and plugins are currently experiencing an issue. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3957099
- resolved Jul 07, 2026, 08:13 PM UTC
Zix Encryption Services - Email Message Privacy (EMP) portals and plugins experienced an issue with availability. The issue is now resolved. We appreciate your patience. Tracking Number: IM3957099
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