Carbonite incident

Core EDR/MDR experienced a data processing issue

Notice Resolved View vendor source →

Carbonite experienced a notice incident on June 16, 2026 affecting Core EDR/MDR, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2026, 06:55 PM UTC
Resolved
Jun 16, 2026, 06:55 PM UTC
Duration
—
Detected by Pingoru
Jun 16, 2026, 06:55 PM UTC

Affected components

Core EDR/MDR

Update timeline

  1. resolved Jun 16, 2026, 06:55 PM UTC

    Core EDR/MDR experienced a data processing issue that affected a limited set of agents and subscription records during the routine maintenance on 15 June 2026. As a result, you may notice the following: - Activity from that day may not be fully reflected - Some agents uninstalled that day may still appear as installed - Subscription changes from that day may not be fully reflected - In limited cases, minor billing discrepancies may occur The issue is now resolved, and systems are operating normally. We appreciate your patience. If you notice anything unexpected, please contact your OpenText Support Team.