Carbonite incident

Zix Encryption Services - Email Message Privacy (EMP) Users Unable to login or access portals tied to Azure (US East)

Minor Ongoing View vendor source →

Carbonite is currently experiencing a minor incident affecting Zix Encryption Services - Email Message Privacy (EMP), which began 2h ago. The vendor's full update timeline is below.

Started
Jun 13, 2026, 04:55 PM UTC
Resolved
Ongoing
Duration
● 2h
Detected by Pingoru
Jun 13, 2026, 04:55 PM UTC

Affected components

Zix Encryption Services - Email Message Privacy (EMP)

Update timeline

  1. investigating Jun 13, 2026, 04:55 PM UTC

    Zix Encryption Services - Email Message Privacy (EMP) is currently experiencing an issue with portals tied to Azure (US East). Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3943986