Carbonite incident

Core EDR/MDR experienced service degradation

Minor Ongoing View vendor source →

Carbonite is currently experiencing a minor incident affecting Core EDR/MDR, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 04, 2026, 08:00 PM UTC
Resolved
Ongoing
Duration
● 1h 35m
Detected by Pingoru
Jun 04, 2026, 08:00 PM UTC

Affected components

Core EDR/MDR

Update timeline

  1. investigating Jun 04, 2026, 08:00 PM UTC

    Core EDR/MDR is currently experiencing service degradation. Partners in the U.S. data center may experience issues downloading agents. Teams are currently assembled and working to resolve the issue. We appreciate your patience. If you have any questions or concerns, please reach out to the Support Team.

  2. monitoring Jun 04, 2026, 09:07 PM UTC

    Core EDR/MDR experienced service degradation. Partners in the U.S. data center may have experienced issues downloading agents. Service has been restored and is now being validated. We appreciate your patience. If you have any questions or concerns, please reach out to the Support Team.