Carbonite incident

Zix Encryption Services - ZixPortal Showing Message Expired when using link

Minor Ongoing View vendor source →

Carbonite is currently experiencing a minor incident affecting Zix Encryption Services - ZixPortal, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 01, 2026, 01:52 PM UTC
Resolved
Ongoing
Duration
● 1h 57m
Detected by Pingoru
Jun 01, 2026, 01:52 PM UTC

Affected components

Zix Encryption Services - ZixPortal

Update timeline

  1. investigating Jun 01, 2026, 01:52 PM UTC

    Zix Encryption Services - ZixPortal is currently experiencing an issue with using the link from the secure message portal invites. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3936680