Carbonite incident

Multiple OCP applications are not available in both EU and NA

Resolved after 8 hours 9 minutes, affecting Core Collaboration for Engineering and Core Compliance and 1 more, on May 31, 2026.

monitoring May 31, 2026, 03:37 AM UTC

A fix has been implemented and we are monitoring the results.

Started
May 31, 2026, 03:26 AM UTC
Resolved
May 31, 2026, 11:36 AM UTC
Duration
8h 9m
Detected by Pingoru
May 31, 2026, 03:26 AM UTC

Affected components

Core Collaboration for EngineeringCore ComplianceCore Collaboration for EngineeringCore Content ManagementCore Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenTextCore ComplianceCore Content ManagementCore Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText

Update timeline

  1. identified May 31, 2026, 03:26 AM UTC

    Multiple OCP applications are not available in both EU and NA. Teams are engaged and actively working towards a resolution

  2. monitoring May 31, 2026, 03:37 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 31, 2026, 11:36 AM UTC

    This incident has been resolved.

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