Carbonite incident

Core Capture Australia is in a degraded state

Resolved after 4 hours 4 minutes, affecting Core Capture and Core Capture for SAP® Solutions, on May 29, 2026.

monitoring May 29, 2026, 12:17 PM UTC

A fix has been implemented and we are monitoring the results.

Started
May 29, 2026, 09:46 AM UTC
Resolved
May 29, 2026, 01:50 PM UTC
Duration
4h 4m
Detected by Pingoru
May 29, 2026, 09:46 AM UTC

Affected components

Core CaptureCore Capture for SAP® Solutions

Update timeline

  1. identified May 29, 2026, 09:46 AM UTC

    Core Capture Australia is experiencing performance degradation in processing documents. Teams have been assembled and are working towards a resolution

  2. monitoring May 29, 2026, 12:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 29, 2026, 01:50 PM UTC

    This incident has been resolved.

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