Carbonite incident

Cloud Fax services Europe experienced an issue

Minor Resolved View vendor source →

Carbonite experienced a minor incident on May 27, 2026 affecting Fax Cloud Connect (RightFax) and Fax2Mail and 1 more component, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2026, 11:03 AM UTC
Resolved
May 27, 2026, 11:45 AM UTC
Duration
41m
Detected by Pingoru
May 27, 2026, 11:03 AM UTC

Affected components

Fax Cloud Connect (RightFax)Fax2MailProduction Messaging

Update timeline

  1. investigating May 27, 2026, 11:03 AM UTC

    The following services are currently experiencing an issue. Teams are currently assembled and working to resolve the issue. We appreciate your patience. - Fax Cloud Connect (RightFax) - Fax2Mail - Production Messaging Tracking Number: IM3933644

  2. resolved May 27, 2026, 11:45 AM UTC

    The following services experienced an issue. The issue is now resolved; however, backlogs are still being processed. We appreciate your patience. - Fax Cloud Connect (RightFax) - Fax2Mail - Production Messaging Tracking Number: IM3933644