Carbonite incident

Core Content Management and Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText are experiencing an issue

Ongoing since 10:07 AM UTC, affecting Core Content Management and Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText.

investigating Nov 05, 2026, 11:07 AM UTC

Core Content Management and Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText are experiencing an issue that may prevent customers from uploading new documents in OCP Canada. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM4031673

Started
Nov 05, 2026, 10:07 AM UTC
Resolved
Ongoing
Duration
● 1h 31m
Detected by Pingoru
Nov 05, 2026, 10:07 AM UTC

Affected components

Core Content ManagementCore Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText

Update timeline

  1. investigating Nov 05, 2026, 10:07 AM UTC

    We are currently experiencing an issue that may prevent customers from uploading new documents in OCP Canada. The appropriate technical teams have been engaged and are actively investigating the issue with priority. We apologize for any inconvenience and will provide further updates as the investigation progresses. Reference: IM4031673

  2. investigating Nov 05, 2026, 11:07 AM UTC

    Core Content Management and Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText are experiencing an issue that may prevent customers from uploading new documents in OCP Canada. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM4031673

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