Carbon Black incident

Non-Production-US-001 Performance Degradation

Major Resolved View vendor source →

Carbon Black experienced a major incident on May 9, 2026, lasting 3d 5h. The incident has been resolved; the full update timeline is below.

Started
May 09, 2026, 03:30 PM UTC
Resolved
May 12, 2026, 08:38 PM UTC
Duration
3d 5h
Detected by Pingoru
May 09, 2026, 03:30 PM UTC

Update timeline

  1. investigating May 09, 2026, 03:30 PM UTC

    ​​We have identified performance degradation issues for Automic SaaS Non-Production-US-001. To address the issue, customers are required to restart the affected agent as soon as possible. We will provide updates as more information becomes available.