Carbon Black incident

Non-Production-US-001 Performance Degradation

Major Ongoing View vendor source →

Carbon Black is currently experiencing a major incident, which began 14h ago. The vendor's full update timeline is below.

Started
May 09, 2026, 03:30 PM UTC
Resolved
Ongoing
Duration
● 13h 50m
Detected by Pingoru
May 09, 2026, 03:30 PM UTC

Update timeline

  1. investigating May 09, 2026, 03:30 PM UTC

    ​​We have identified performance degradation issues for Automic SaaS Non-Production-US-001. To address the issue, customers are required to restart the affected agent as soon as possible. We will provide updates as more information becomes available.