Temporary Performance Issues Affecting Rally Login
Timeline · 1 update
- resolved Jun 10, 2026, 04:40 PM UTC
We have monitored the service for stability and this incident shall now be closed.
Carbon Black Outage History
Carbon Black is up right nowCarbon Black had 13 outages in the last 2 years totaling 641h 57m of downtime — averaging 0.5 incidents per month.
There were 13 Carbon Black outages since April 23, 2026 totaling 641h 57m of downtime. Each is summarised below — incident details, duration, and resolution information.
Carbon Black - Delayed events and alert processing in the EU region
Timeline · 1 update
- investigating Jun 10, 2026, 01:22 PM UTC
We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.
Issues with Alarms Affecting all Application Nodes
Timeline · 2 updates
- investigating Jun 03, 2026, 05:00 PM UTC
Broadcom Engineering is investigating issues with alarms, including but not limited to: - Errors in the UI when loading certain data in the Alarm Summary, Alarm Console, or Alarm Detail pages - Network Path, Web Path, and Monitoring Point information not populating properly in alarms We are investigating the issue and will post updates here.
- investigating Jun 03, 2026, 07:51 PM UTC
We have implemented a fix and we are monitoring the situation
Endpoint Security: Cloud Portal Policy Issue
Timeline · 1 update
- resolved Jun 02, 2026, 09:33 PM UTC
We have monitored the service for stability and this incident shall now be closed.
Enterprise Cloud Console - Threat Alerts are not being presented
Timeline · 1 update
- resolved Jun 02, 2026, 04:31 PM UTC
We have monitored the service for stability and this incident shall now be closed.
Carbon Black - Endpoint Standard - Customers may be experiencing failures with the Cloud Analysis Service
Timeline · 2 updates
- investigating May 29, 2026, 02:45 PM UTC
We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.
- resolved Jun 01, 2026, 05:48 PM UTC
We have monitored the service for stability and this incident shall now be closed.
Production-EU-003 Unavailable
Timeline · 1 update
- investigating May 10, 2026, 01:43 AM UTC
We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.
Non-Production-US-001 Performance Degradation
Timeline · 1 update
- investigating May 09, 2026, 03:30 PM UTC
We have identified performance degradation issues for Automic SaaS Non-Production-US-001. To address the issue, customers are required to restart the affected agent as soon as possible. We will provide updates as more information becomes available.
CloudHealth: Delayed Reports and Assets collection
Timeline · 1 update
- investigating May 08, 2026, 09:45 AM UTC
We are pleased to share that asset collection and data processing has been resumed. We will now monitor the service for stability and provide updates as soon as new information becomes available.
Availability Zone (use1-az4) Impacted
Timeline · 1 update
- resolved May 10, 2026, 12:49 AM UTC
All customer SDDC environments in Availability Zone use1-az4 within the US-EAST-1 Region are now fully functional and operating within SLO.
Las Vegas, Nevada (GUSLV) Degraded Performance for Cloud Firewall Service (CFS) and Symantec ZTNA (Secure Access Cloud (SAC)) service
Timeline · 1 update
- resolved May 08, 2026, 02:53 PM UTC
We have monitored the service for stability and this incident shall now be closed.
Cloud SWG: DNS Errors for .de Domains
Timeline · 2 updates
- investigating May 05, 2026, 11:32 PM UTC
We are seeing DNS failure rate back to normal. Based on our tests, the DNS queries are working fine for the .de hostnames. We will now monitor the service for stability and provide updates as soon as new information becomes available.
- resolved May 06, 2026, 06:38 PM UTC
We have monitored the service for stability and this incident shall now be closed.
Carbon Black: Missing Fields in Event/Alert Search and Data Forwarder
Timeline · 1 update
- resolved Apr 24, 2026, 03:53 PM UTC
We have monitored the service for stability and this incident shall now be closed.