Carbon Black incident

Cloud SWG: DNS Errors for .de Domains

Major Resolved View vendor source →

Carbon Black experienced a major incident on May 5, 2026, lasting 20h 20m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 10:18 PM UTC
Resolved
May 06, 2026, 06:38 PM UTC
Duration
20h 20m
Detected by Pingoru
May 05, 2026, 10:18 PM UTC

Update timeline

  1. investigating May 05, 2026, 11:32 PM UTC

    We are seeing DNS failure rate back to normal. Based on our tests, the DNS queries are working fine for the .de hostnames. We will now monitor the service for stability and provide updates as soon as new information becomes available.

  2. resolved May 06, 2026, 06:38 PM UTC

    We have monitored the service for stability and this incident shall now be closed.