CaptivateIQ incident

Investigating application performance issue

Major Resolved View vendor source →

CaptivateIQ experienced a major incident on December 7, 2023 affecting Payee User Interface, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2023, 07:58 PM UTC
Resolved
Dec 07, 2023, 08:11 PM UTC
Duration
13m
Detected by Pingoru
Dec 07, 2023, 07:58 PM UTC

Affected components

Payee User Interface

Update timeline

  1. investigating Dec 07, 2023, 07:58 PM UTC

    We're currently investigating the root cause of the application slowness.

  2. monitoring Dec 07, 2023, 08:03 PM UTC

    Services are recovering at this time.

  3. resolved Dec 07, 2023, 08:22 PM UTC

    This incident has been resolved.