CaptivateIQ experienced a minor incident on January 2, 2024, lasting 2h 12m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jan 02, 2024, 09:43 PM UTC
We are experiencing a slowdown in some asynchronous processes. Some customers may experience delays. Our team is working to resolve the issue.
- identified Jan 02, 2024, 10:19 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jan 02, 2024, 10:25 PM UTC
We are experiencing a slowdown in some asynchronous processes and some customers may experience delays. Our team has identified the issue and working to resolve it.
- monitoring Jan 02, 2024, 10:55 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jan 02, 2024, 10:55 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 02, 2024, 11:56 PM UTC
This incident has been resolved.