CaptivateIQ incident

Degraded Performance in Payout Processing

Minor Resolved View vendor source →

CaptivateIQ experienced a minor incident on January 18, 2024, lasting 4h 16m. The incident has been resolved; the full update timeline is below.

Started
Jan 18, 2024, 01:56 AM UTC
Resolved
Jan 18, 2024, 06:12 AM UTC
Duration
4h 16m
Detected by Pingoru
Jan 18, 2024, 01:56 AM UTC

Update timeline

  1. investigating Jan 18, 2024, 01:56 AM UTC

    We are currently seeing degraded performance with payout processing and are working to address the issue.

  2. monitoring Jan 18, 2024, 02:11 AM UTC

    We have implemented a fix and are monitoring.

  3. resolved Jan 18, 2024, 06:12 AM UTC

    This incident has been resolved.