CaptivateIQ incident

Login problem affecting Single Sign-On (SSO) Customers

Critical Resolved View vendor source →

CaptivateIQ experienced a critical incident on February 28, 2024 affecting Payee User Interface, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Feb 28, 2024, 09:44 PM UTC
Resolved
Feb 28, 2024, 09:53 PM UTC
Duration
9m
Detected by Pingoru
Feb 28, 2024, 09:44 PM UTC

Affected components

Payee User Interface

Update timeline

  1. identified Feb 28, 2024, 09:44 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Feb 28, 2024, 09:53 PM UTC

    This incident has been resolved.