CaptivateIQ incident

Reporting/Dashboarding

Notice Resolved View vendor source →

CaptivateIQ experienced a notice incident on May 13, 2024, lasting 3h 9m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2024, 06:18 PM UTC
Resolved
May 13, 2024, 09:27 PM UTC
Duration
3h 9m
Detected by Pingoru
May 13, 2024, 06:18 PM UTC

Update timeline

  1. investigating May 13, 2024, 06:18 PM UTC

    Some customers may be experiencing issues with dashboarding/reporting. Our team is currently investigating.

  2. identified May 13, 2024, 08:01 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 13, 2024, 08:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 13, 2024, 09:27 PM UTC

    This incident has been resolved.