CaptivateIQ incident
CaptivateIQ is experiencing internal DNS issue
CaptivateIQ experienced a major incident on November 26, 2024 affecting User Login, lasting 13m. The incident has been resolved; the full update timeline is below.
Affected components
User Login
Update timeline
- investigating Nov 26, 2024, 09:19 AM UTC
We are currently investigating this issue.
- investigating Nov 26, 2024, 09:20 AM UTC
We are continuing to investigate this issue.
- identified Nov 26, 2024, 09:21 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 26, 2024, 09:22 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 26, 2024, 09:32 AM UTC
This incident has been resolved.