CaptivateIQ experienced a notice incident on February 13, 2025 affecting Workbooks & Commission Plans, lasting 11m. The incident has been resolved; the full update timeline is below.
Affected components
Workbooks & Commission Plans
Update timeline
- identified Feb 13, 2025, 04:34 PM UTC
Some customers may be experiencing slow load times across the app, we have identified the cause and are working to resolve the issue as soon as possible
- identified Feb 13, 2025, 04:34 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Feb 13, 2025, 04:40 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 13, 2025, 04:46 PM UTC
This incident has been resolved.