CaptivateIQ incident

Plan Management Envelope Sending

Major Resolved View vendor source →

CaptivateIQ experienced a major incident on March 11, 2025 affecting Plan Management, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2025, 02:29 PM UTC
Resolved
Mar 11, 2025, 03:32 PM UTC
Duration
1h 2m
Detected by Pingoru
Mar 11, 2025, 02:29 PM UTC

Affected components

Plan Management

Update timeline

  1. investigating Mar 11, 2025, 02:29 PM UTC

    We are currently investigating an issue where Users are unable to send Docusign envelopes.

  2. identified Mar 11, 2025, 02:50 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 11, 2025, 03:32 PM UTC

    This incident has been resolved.