CaptivateIQ incident

Some Managed Connectors Failing

Major Resolved View vendor source →

CaptivateIQ experienced a major incident on May 6, 2025 affecting Data & Connections, lasting 1h 51m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2025, 03:53 PM UTC
Resolved
May 06, 2025, 05:45 PM UTC
Duration
1h 51m
Detected by Pingoru
May 06, 2025, 03:53 PM UTC

Affected components

Data & Connections

Update timeline

  1. investigating May 06, 2025, 03:53 PM UTC

    We are currently investing an issue where some managed connectors are failing.

  2. investigating May 06, 2025, 04:17 PM UTC

    We are continuing to investigate this issue.

  3. investigating May 06, 2025, 04:35 PM UTC

    We are continuing to investigate this issue.

  4. identified May 06, 2025, 04:41 PM UTC

    The issue has been identified and a fix is being implemented.

  5. identified May 06, 2025, 05:05 PM UTC

    We are continuing to work on a fix for this issue.

  6. identified May 06, 2025, 05:31 PM UTC

    We are continuing to work on a fix for this issue.

  7. resolved May 06, 2025, 06:06 PM UTC

    This incident has been resolved.