CaptivateIQ experienced a minor incident on June 19, 2025 affecting Data & Connections and Audit Logs, lasting 8h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Data & ConnectionsAudit Logs
Update timeline
- monitoring Jun 19, 2025, 07:38 PM UTC
This morning CaptivateIQ addressed an issue in the Audit Logs feature which requires reprocessing a large volume of audit log data over the next 24 hours. During this time, some customers may experience longer than usual processing time and incomplete audit logs data.
- resolved Jun 20, 2025, 04:09 AM UTC
All data has been reprocessed and performance is back to normal.