Captivate incident

Chatbot Gateway is down

Major Resolved View vendor source →

Captivate experienced a major incident on September 30, 2026, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2026, 06:27 PM UTC
Resolved
Sep 30, 2026, 06:39 PM UTC
Duration
12m
Detected by Pingoru
Sep 30, 2026, 06:27 PM UTC

Update timeline

  1. investigating Sep 30, 2026, 06:27 PM UTC

    Chatbot Gateway went down.

  2. resolved Sep 30, 2026, 06:39 PM UTC

    Chatbot Gateway recovered.