Captivate incident

Livechat Gateway is down

Major Resolved View vendor source →

Captivate experienced a major incident on October 21, 2026, lasting –. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2026, 04:43 AM UTC
Resolved
Oct 21, 2026, 04:43 AM UTC
Duration
–
Detected by Pingoru
Oct 21, 2026, 04:43 AM UTC

Update timeline

  1. investigating Oct 21, 2026, 10:02 AM UTC

    Livechat Gateway went down.

  2. resolved Oct 21, 2026, 10:08 AM UTC

    Livechat Gateway recovered.